George's 15 year contribution to Barona Resort & Casino was preceded by a 30-year career as a fast food industry executive and franchise owner, as well as trainer and mentor to junior staff members.

Through his experience, he is always mindful of the value of good customer service. Bringing this inspiration to our guests to create thousands of Barona moments, George remains a valuable team member of our Executive Host staff to co-workers and highly regarded guests alike.

Hussien has been in the casino industry since 1997. Starting off as a vault cashier, he transitioned into table games to work as a dealer and was quickly promoted to Floor Supervisor. Hussien came to Casino Marketing in March 2006 to provide exceptional service as an Executive Host. His proficiency in both English and Arabic also serve to make our guests experiences even that much better.

Often referred to as Executive Host Extraordinaire, Hussien takes great pride in creating an unsurpassed gaming experience for his guests. He is passionate about discovering what makes a perfect gaming experience for his guests, and then sets out to make it happen for them. Hussien enjoys traveling, music, good restaurants, and off-roading.

Lena has been part of the Barona Family since 2000. She hails from Sicily and has spent most of her life within the midst of the Italian community in San Diego. Lena speaks Italian, English, and Spanish, and has an extensive retail and customer service background.

Lena started in Group Sales and joined the VIP Host Department in 2001 because she wanted to provide that special experience to each and every one of our guests. She loves to travel, be creative, and spend time with her children and grandchildren.

Michael has an incredible 20+ years in the customer service industry...and it shows! He loves providing personal attention to each and every one of his players, and loves to show them what San Diego is all about.

Michael came to Barona in 2000 as a VIP Host, and was quickly made an Executive Host. His natural affinity for hosting all our valuable players, as well as his knowledge of the gaming industry, has made him a much sought-after Barona Executive Host.

Players recognize Nickie for her outgoing personality and high energy. With 15+ years in gaming and a steadfast dedication to guest service, she is a wonderful addition to the Barona family. Nickie genuinely enjoys getting to know her guests and is committed to exceeding each player’s expectations.
 
Nickie holds a Bachelor of Science Degree from San Diego State University and volunteers her time for organizations such as the Susan G. Komen Foundation.  She loves traveling and spending her free time in the sun and sand with her family and friends.

Pete enjoys a festive casino floor joining in with guests who are "having fun and trying to win!" With 15 years in broadcast media customer service and now 7 years with "the Barona Family," Pete has learned that a high attention to detail towards providing a pleasurable end-result experience is sought after by all casino guests, and he takes great pride in delivering this while on Barona Resort & Casino property. "This is my job description," he says, "but my role is to give something of myself, and that has resulted in some fine friendships over the years."

A San Diego native like his father, Pete says he likes to leave things up to "spontaneity" when he's off shift, but enjoys writing, music, and the arts as well.

Troy came to Barona after a decade working as an on-air radio weather broadcaster. He joined the Barona Family in 2002 as a Guest Service Representative and served three years as a VIP Host.

Troy's goal is to insure an unsurpassed gaming experience for all of Barona’s guests. He will help you make your next hotel reservation, open your credit line, or assist in other needs you may have. When Troy is not exceeding guest expectations on the casino floor, you will find him honing his golf game at the beautiful Barona Creek Golf Club.

Zac has been working in the casino industry since 2008. He joined the Barona family in August 2009 as an original casino greeter before serving 2 ½ years as a VIP Host. He holds a B.A. from the University of Southern California and brings an extensive customer service/marketing/consulting background to his work at Barona. Zac has lived in San Diego/Los Angeles his whole life, and has travelled extensively throughout SE Asia, living in Kuala Lumpur and Malaysia. When not at Barona, he loves to play golf and all other outdoor activities.

As a Chicago native, Gene brings experience in the restaurant business to his role as Executive Host. As one who enjoys a good round of golf, he is proud to represent a property that showcases daily casino floor excitement and fine dining options, along with our championship golf course. Gene is always looking forward to saying “Hello” to you at Barona. He finds it wonderful to know that great guest service can be performed as a family taking care of their friends!

Born and raised in San Diego, Jessica brought extensive customer service experience from one of retail’s finest stores to her position at Barona. She says the best part of being a host is getting to know the players, their family and friends and creating special memories. When not at Barona helping guests make memories, her hobbies include decorating, DIY projects around the house, spending time with family, going to the beach, and playing with my dogs.

Armend came all the way from Kosovo to the United States as a young boy. He learned English at a rapid pace and joined the Barona family in 2006. In his time here at Barona, he has become known for his genuine personality, smile, and friendliness. Armend is adored by Barona’s guests and especially his players because he always gives 110%, exceeding their expectations and ensuring their happiness.

Tiffany comes from a strong customer service background and makes our guests visits truly exceptional with her positive attitude, passion for making friends, and incredible people skills. Tiffany’s dedication and understanding of the importance of building guest loyalty and developing new guest relationships is a valuable asset here at Barona. Tiffany can speak and understand three different Asian languages - Thai, Lao, and Hmong. If you are looking for a Barona moment, Tiffany is at your service!